The Kindle brand, which belongs to Amazon, is a leader and pioneer in digital reading. Recently, they launched a color e-reader called the Kindle Colorsoft, but the launch has been a complete disaster!
Despite their experience with hardware and software, the Kindle Colorsoft has been released with a significant flaw that affects many units: a yellow/orange band appears when the lighting is turned on.
Many users on the social network Reddit are voicing their complaints about this issue, forcing Amazon to address the discontent among customers. In fact, user reviews on Amazon.fr are predominantly negative regarding this e-reader.
If you are affected by this defect, it is now possible to request a replacement Kindle Colorsoft.
Beyond the technical problem, one can question the launch of the Kindle Colorsoft.
On one hand, this e-reader is decidedly high-end, thus offered at a premium price compared to competitors.
On the other hand, it is puzzling to see that Amazon's experience wasn't enough to prevent such an issue, which is relatively uncommon in the e-reader market.
According to Goodereader.com, Amazon is indeed aware of the problem and is working on a resolution.